| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Aug2010 through 31Aug2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 0.5% |
| Hardware | 67 | 11.7% |
| Network Connectivity | 5 | 0.9% |
| Other Information | 4 | 0.7% |
| Security | 2 | 0.3% |
| Server-Side Services | 25 | 4.4% |
| Software | 57 | 10.0% |
| Temp | 409 | 71.5% |
| 572 | 100.0% |