| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Jun2010 through 30Jun2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 0.7% |
| Hardware | 75 | 17.9% |
| Network Connectivity | 5 | 1.2% |
| Other Information | 6 | 1.4% |
| Security | 2 | 0.5% |
| Server-Side Services | 27 | 6.5% |
| Software | 64 | 15.3% |
| Temp | 236 | 56.5% |
| 418 | 100.0% |