| Tickets Worked on by GS_Tech |
| By Summary |
| 01Jun2010 through 30Jun2010 |
| 2010 | Ticket Touches by GS_Tech* | |
|---|---|---|
| # of Tickets | % of Total | |
| Summary | 8 | 1.9 |
| Laptop | ||
| RE: Laptop | 8 | 1.9 |
| Printer | 5 | 1.2 |
| GS Tech - Phone issue | 5 | 1.2 |
| New User | 4 | 1.0 |
| RE: Tech in Rm 612 for Friday morning--9am | 4 | 1.0 |
| FW: Delivery Status Notification (Failure) | 3 | 0.7 |
| RE: projector/laptop | 3 | 0.7 |
| RE: uni programmed into copier/printer | 3 | 0.7 |
| gs-amcas | 3 | 0.7 |
| GS Tech - Printer issue | 3 | 0.7 |
| (no subject) | 2 | 0.5 |
| Add printer | 2 | 0.5 |
| Cathy's PC | 2 | 0.5 |
| Copier | 2 | 0.5 |
| FW: Login issues for Ricoh/eScan | 2 | 0.5 |
| FW: Phone Line Out | 2 | 0.5 |
| FW: Phone Not Working | 2 | 0.5 |
| FW: Skip's Training | 2 | 0.5 |
| GRIDS problem | 2 | 0.5 |
| Laptops | 2 | 0.5 |
| Logmein | 2 | 0.5 |
| RE: Ana Maria and Kay's new offices | 2 | 0.5 |
| RE: Ana Maria's phone move | 2 | 0.5 |
| RE: Blue Line | 2 | 0.5 |
| RE: E6400 laptop | 2 | 0.5 |
| RE: Linda's PC | 2 | 0.5 |
| RE: Linda's Phone | 2 | 0.5 |
| RE: gs-amcas | 2 | 0.5 |
| Test | 2 | 0.5 |
| Toner | 2 | 0.5 |
| test | 2 | 0.5 |
| 206 Lewison | 1 | 0.2 |
| 403 Copier | 1 | 0.2 |
| 403 Copier Needs fixing... | 1 | 0.2 |
| 403 Copier keeps jamming. | 1 | 0.2 |
| 403 Printer | 1 | 0.2 |
| 403 Ricoh Copier... | 1 | 0.2 |
| 403 computers are ready to be moved. | 1 | 0.2 |
| 408 Copier | 1 | 0.2 |
| 408 Copier/Printer needs toner | 1 | 0.2 |
| 408 Copier/scanner restart | 1 | 0.2 |
| 408 Printer & Copier | 1 | 0.2 |
| 408 Printer Toner | 1 | 0.2 |
| 408 Printer Tray 1 jamming | 1 | 0.2 |
| 408 Scanner | 1 | 0.2 |
| 408G | 1 | 0.2 |
| 612 Calendar | 1 | 0.2 |
| Acrobat Reader error | 1 | 0.2 |
| Admission's laptop | 1 | 0.2 |
| Admissions Calendar, Under Linda Johnson | 1 | 0.2 |
| Advance and RDC | 1 | 0.2 |
| Advance installation | 1 | 0.2 |
| Amy's Mouse | 1 | 0.2 |
| Ana Maria and Kay's new offices | 1 | 0.2 |
| Ana Maria's phone move | 1 | 0.2 |
| Angie's computer | 1 | 0.2 |
| Antivirus warning | 1 | 0.2 |
| Any word on Larry's phone? | 1 | 0.2 |
| App Enabler | 1 | 0.2 |
| AppSum | 1 | 0.2 |
| AppSum & Admission Calendar | 1 | 0.2 |
| AppSum access | 1 | 0.2 |
| Awn's PC | 1 | 0.2 |
| Blackberry Server | 1 | 0.2 |
| Blank Calendars | 1 | 0.2 |
| Blue Line | 1 | 0.2 |
| CDW-G Order Confirmation | 1 | 0.2 |
| Cathy Li | 1 | 0.2 |
| Cathy's Computer in 408 | 1 | 0.2 |
| Cathy's Email | 1 | 0.2 |
| Cell phone | 1 | 0.2 |
| Color Printing Card Stock Paper | 1 | 0.2 |
| Comm Share Disk Full | 1 | 0.2 |
| Computer Screens | 1 | 0.2 |
| Computer Station-urgent | 1 | 0.2 |
| Computer issues | 1 | 0.2 |
| Computer names | 1 | 0.2 |
| Coverage for next week | 1 | 0.2 |
| Creating new Policies | 1 | 0.2 |
| Cubicle 3 laptop | 1 | 0.2 |
| DNS Application for GS printer | 1 | 0.2 |
| DOS OnBase Station | 1 | 0.2 |
| DOS monitors | 1 | 0.2 |
| David's PC | 1 | 0.2 |
| Denied access to files | 1 | 0.2 |
| Desktop | 1 | 0.2 |
| Desktop access | 1 | 0.2 |
| Details of what's happening to extention 854-0467 | 1 | 0.2 |
| Do not have N drive | 1 | 0.2 |
| Do you have a current copy of Visio? | 1 | 0.2 |
| E-Copy | 1 | 0.2 |
| E6400 laptop | 1 | 0.2 |
| Ed. Financing & Operations Calendar | 1 | 0.2 |
| Email forwarding | 1 | 0.2 |
| Error Message: Saving to the H Drive | 1 | 0.2 |
| Excel 2007 | 1 | 0.2 |
| Extra Licenses | 1 | 0.2 |
| FTP Client? | 1 | 0.2 |
| FW: ACTION REQUIRED: FFE and APCAR Reinstallation | 1 | 0.2 |
| FW: Adding Karen Sendler to General Studies email | 1 | 0.2 |
| FW: Ana Maria and Kay's new offices | 1 | 0.2 |
| FW: Bounces | 1 | 0.2 |
| FW: Boxes | 1 | 0.2 |
| FW: CDW-G Order Confirmation | 1 | 0.2 |
| FW: Computer Screens | 1 | 0.2 |
| FW: Dell Order Has Shipped for PO Number: XABFFK | 1 | 0.2 |
| FW: Ed Fin Technical Issue and Fixes | 1 | 0.2 |
| FW: FAKE Webmail Upgrade | 1 | 0.2 |
| FW: Furniture | 1 | 0.2 |
| FW: GSSC Elections Committee selected | 1 | 0.2 |
| FW: HP LaserJet P4015 Printer in 701 Lewisohn | 1 | 0.2 |
| FW: InfoMaker errors | 1 | 0.2 |
| FW: Jessica's access to Educational financing | 1 | 0.2 |
| FW: Meeting Request | 1 | 0.2 |
| FW: Monitor stands | 1 | 0.2 |
| FW: New Hire | 1 | 0.2 |
| FW: Phone is Out, 408J | 1 | 0.2 |
| FW: Phone outages | 1 | 0.2 |
| FW: PowerFAIDS installation (General Studies) | 1 | 0.2 |
| FW: Problem with Outlook 07 for vanessa Karahalios | 1 | 0.2 |
| FW: Purchase Order #582663 (Log me in) | 1 | 0.2 |
| FW: Report Server PowerFAIDS access | 1 | 0.2 |
| FW: Sick | 1 | 0.2 |
| FW: The toner cartridge on the 403 copier is almost empty. Please replenish as soon as possible. Thank you. | 1 | 0.2 |
| FW: Toner empty | 1 | 0.2 |
| FW: Update on Training Room | 1 | 0.2 |
| FW: Workstation for Jon Sobel | 1 | 0.2 |
| FW: computer problems | 1 | 0.2 |
| FW: id problem | 1 | 0.2 |
| FW: shpine account | 1 | 0.2 |
| Fax Machine | 1 | 0.2 |
| Front Desk Computers | 1 | 0.2 |
| Fujitsu Scanner | 1 | 0.2 |
| Fw: Taking off | 1 | 0.2 |
| Fwd: Blackberry Service | 1 | 0.2 |
| G: | 1 | 0.2 |
| GRIDS | 1 | 0.2 |
| GS AMCAS | 1 | 0.2 |
| GS HP4515 DOS driver problem | 1 | 0.2 |
| Giftsum ODBC connection | 1 | 0.2 |
| Global Scholars laptops and printers | 1 | 0.2 |
| Global Scholarship Students | 1 | 0.2 |
| Global scholars laptop | 1 | 0.2 |
| Grids | 1 | 0.2 |
| H Drive Down | 1 | 0.2 |
| H drive space | 1 | 0.2 |
| I'm disconnected to the H drive. I"ve restarted my computer twice. Please help. | 1 | 0.2 |
| IMAP | 1 | 0.2 |
| IPHONE SERVICE | 1 | 0.2 |
| InfoMaker errors | 1 | 0.2 |
| Infomaker settings | 1 | 0.2 |
| Java 6 | 1 | 0.2 |
| Kay's computer | 1 | 0.2 |
| Laptop and Table for New Work-Study Student | 1 | 0.2 |
| Laptop for Monday's Orientation Presentation | 1 | 0.2 |
| Laptop needed for tomorrow | 1 | 0.2 |
| Larry Johnson | 1 | 0.2 |
| Lewisohnfixit | 1 | 0.2 |
| Linda's PC | 1 | 0.2 |
| Linda's Phone | 1 | 0.2 |
| Log Me In | 1 | 0.2 |
| Log-in for Laptop | 1 | 0.2 |
| LogMeIn | 1 | 0.2 |
| Login issues for Ricoh/eScan | 1 | 0.2 |
| Logmein Invoice | 1 | 0.2 |
| MS Visio License | 1 | 0.2 |
| Microsoft Office 2007 | 1 | 0.2 |
| Microsoft Outlook freezing up | 1 | 0.2 |
| Monitor acting odd | 1 | 0.2 |
| Monitor deployment | 1 | 0.2 |
| Monitor stands are here | 1 | 0.2 |
| Monitors for home reading | 1 | 0.2 |
| Mouse | 1 | 0.2 |
| My computer is slow | 1 | 0.2 |
| New Calendar Request | 1 | 0.2 |
| New Microsoft Office | 1 | 0.2 |
| New Monitors for DOS | 1 | 0.2 |
| New Personal Laptop | 1 | 0.2 |
| New computer for 612 front desk | 1 | 0.2 |
| Office 2010 | 1 | 0.2 |
| On Base | 1 | 0.2 |
| OnBase ID and Password | 1 | 0.2 |
| OnBase and Outlook 2007 | 1 | 0.2 |
| OnBase connection error | 1 | 0.2 |
| OnBase installation on new image | 1 | 0.2 |
| OnBase question | 1 | 0.2 |
| OnBase setup for SKip | 1 | 0.2 |
| Our copier is printing with a band of streaks on the bottom of the pages. Please help. | 1 | 0.2 |
| Our printer is not working. There is no power, and we've checked the power cords. Please help. | 1 | 0.2 |
| Out of order phone update | 1 | 0.2 |
| Outlook 2007 upgrade | 1 | 0.2 |
| Outlook sharing | 1 | 0.2 |
| PB Printer | 1 | 0.2 |
| PBDB | 1 | 0.2 |
| Permissions for the Deans folder | 1 | 0.2 |
| Phone Out of Order | 1 | 0.2 |
| Phone line | 1 | 0.2 |
| Phone line 854-5107 | 1 | 0.2 |
| Phone not working | 1 | 0.2 |
| Phone out of order | 1 | 0.2 |
| Phone problems still persist | 1 | 0.2 |
| Pop-up Window, Symantic | 1 | 0.2 |
| PowerFAIDS | 1 | 0.2 |
| PowerFAIDS 15.3 Install (Update) | 1 | 0.2 |
| PowerFaids Mandatory Update | 1 | 0.2 |
| PowerFaids error | 1 | 0.2 |
| PowerFaids training database | 1 | 0.2 |
| Powerfaids Install | 1 | 0.2 |
| Printer Problems... | 1 | 0.2 |
| Printer is not working | 1 | 0.2 |
| Printer issues | 1 | 0.2 |
| Problem in Baer Room--4 PM APS | 1 | 0.2 |
| Problem opening up PDF's in a web browser | 1 | 0.2 |
| Problems with GRIDS | 1 | 0.2 |
| Problems with outlook | 1 | 0.2 |
| Profile for Linda | 1 | 0.2 |
| Projector power cord missing | 1 | 0.2 |
| RDC list | 1 | 0.2 |
| RE: | 1 | 0.2 |
| RE: 403 Ricoh Copier... | 1 | 0.2 |
| RE: 403 computers are ready to be moved. | 1 | 0.2 |
| RE: 408G Painting | 1 | 0.2 |
| RE: AAMCAS Question | 1 | 0.2 |
| RE: Admissions Calendar | 1 | 0.2 |
| RE: Advance installation | 1 | 0.2 |
| RE: Amy's Outlook Exploded! | 1 | 0.2 |
| RE: Amy's computer | 1 | 0.2 |
| RE: Anti malware | 1 | 0.2 |
| RE: Bounces | 1 | 0.2 |
| RE: Color Printing Card Stock Paper | 1 | 0.2 |
| RE: Computer names | 1 | 0.2 |
| RE: Copier | 1 | 0.2 |
| RE: Coverage for next week | 1 | 0.2 |
| RE: Dean Awn's Calendar | 1 | 0.2 |
| RE: Delivery Status Notification (Failure) | 1 | 0.2 |
| RE: Distribution List. | 1 | 0.2 |
| RE: Emailing in Word | 1 | 0.2 |
| RE: FAKE Webmail Upgrade | 1 | 0.2 |
| RE: Fax Machine | 1 | 0.2 |
| RE: Fax Machine is currently out of order - 11/02 | 1 | 0.2 |
| RE: Fwd: Data Base Error Code 334409 | 1 | 0.2 |
| RE: GRIDS | 1 | 0.2 |
| RE: GS Scanner PC | 1 | 0.2 |
| RE: Giftsum ODBC connection | 1 | 0.2 |
| RE: Global Scholarship Students | 1 | 0.2 |
| RE: I'm disconnected to the H drive. I"ve restarted my computer twice. Please help. | 1 | 0.2 |
| RE: LogMeIn | 1 | 0.2 |
| RE: LogMeIn Account Notification - Login failed | 1 | 0.2 |
| RE: Login issues for Ricoh/eScan | 1 | 0.2 |
| RE: MS Exchange Email Questions | 1 | 0.2 |
| RE: Microsoft Office 2007 for XP | 1 | 0.2 |
| RE: Monitor stands | 1 | 0.2 |
| RE: Monitors for GS | 1 | 0.2 |
| RE: Moving computers and other things | 1 | 0.2 |
| RE: Moving computers to desk mount | 1 | 0.2 |
| RE: New Hire | 1 | 0.2 |
| RE: New Microsoft Office | 1 | 0.2 |
| RE: ONbase password | 1 | 0.2 |
| RE: On Base | 1 | 0.2 |
| RE: OnBase ID and Password | 1 | 0.2 |
| RE: OnBase installation on Skip's machine | 1 | 0.2 |
| RE: OnBase installation on new image | 1 | 0.2 |
| RE: Outlook 2007 upgrade | 1 | 0.2 |
| RE: Outlook Setup | 1 | 0.2 |
| RE: PB Printer | 1 | 0.2 |
| RE: PDF Reader | 1 | 0.2 |
| RE: Peter's phone mail | 1 | 0.2 |
| RE: Phone | 1 | 0.2 |
| RE: Phone Line Out | 1 | 0.2 |
| RE: Phone Not Working | 1 | 0.2 |
| RE: Phone is Out, 408J | 1 | 0.2 |
| RE: Phones | 1 | 0.2 |
| RE: PowerFAIDS error | 1 | 0.2 |
| RE: PowerFAIDS related questions | 1 | 0.2 |
| RE: Printer | 1 | 0.2 |
| RE: Problem in Baer Room--4 PM APS | 1 | 0.2 |
| RE: Problem opening up PDF's in a web browser | 1 | 0.2 |
| RE: RDC list | 1 | 0.2 |
| RE: Ricoh...not so suave... | 1 | 0.2 |
| RE: Ruth's Phone Line | 1 | 0.2 |
| RE: SQL Advantage | 1 | 0.2 |
| RE: Scanned document from Carlos Mattei ([email protected]) | 1 | 0.2 |
| RE: Scanner | 1 | 0.2 |
| RE: Skip's Training | 1 | 0.2 |
| RE: Swapping out CPU's | 1 | 0.2 |
| RE: Symantec for PowerFaids station | 1 | 0.2 |
| RE: Toner Change | 1 | 0.2 |
| RE: Trouble connecting to GiftSum | 1 | 0.2 |
| RE: Unable to login | 1 | 0.2 |
| RE: Update on Training Room | 1 | 0.2 |
| RE: Voicemail setup? | 1 | 0.2 |
| RE: Word 2007? | 1 | 0.2 |
| RE: access to | 1 | 0.2 |
| RE: adobe PDF print driver | 1 | 0.2 |
| RE: error message | 1 | 0.2 |
| RE: phone not working | 1 | 0.2 |
| RE: wireless | 1 | 0.2 |
| Re: Computer power cord | 1 | 0.2 |
| Re: Emailing in Word | 1 | 0.2 |
| Re: The mouse in the Baer Room still not working... | 1 | 0.2 |
| Re: projector/laptop | 1 | 0.2 |
| Red Light on Fax | 1 | 0.2 |
| Remedy | 1 | 0.2 |
| Request for MS Office 2003 | 1 | 0.2 |
| Revised: Laptop and Table for New Work-Study Student | 1 | 0.2 |
| SIS Functionality | 1 | 0.2 |
| Scanned document from Carlos Mattei ([email protected]) | 1 | 0.2 |
| Scanner/Copier 408 and Password | 1 | 0.2 |
| Scott is having trouble printing to letterhead on the printer. He is printing using the correct settings, but he is still havi | 1 | 0.2 |
| Scott's email is not working. Can someone please help him ASAP? Thanks. | 1 | 0.2 |
| Scott's printing problem | 1 | 0.2 |
| Speakers | 1 | 0.2 |
| Status of the remedy ticket | 1 | 0.2 |
| Student Summary Report | 1 | 0.2 |
| Tech in Rm 612 for Friday morning--9am | 1 | 0.2 |
| Temp laptop | 1 | 0.2 |
| Temp user | 1 | 0.2 |
| Temporary password | 1 | 0.2 |
| Test Group | 1 | 0.2 |
| The 403 copier is constantly jamming and is not working. Please help. | 1 | 0.2 |
| The Phone Problem for extention 40467 still exists | 1 | 0.2 |
| The mouse in the Baer Room still not working... | 1 | 0.2 |
| The toner cartridge in the 403 copier is nearly empty. Also, we have been having trouble scanning to our "G" drive. | 1 | 0.2 |
| Toner cartridge in 403 copier | 1 | 0.2 |
| Toner for Ricoh in 408 | 1 | 0.2 |
| Tuesday's APS | 1 | 0.2 |
| Two things | 1 | 0.2 |
| Unable to login | 1 | 0.2 |
| User rights | 1 | 0.2 |
| VFFE | 1 | 0.2 |
| VPN/wireless | 1 | 0.2 |
| We are having problems printing to the printer and the copier. Please help. Thank you. | 1 | 0.2 |
| Wireless outside the office | 1 | 0.2 |
| Wireless problem | 1 | 0.2 |
| Word 2007? | 1 | 0.2 |
| Workstation for Jon Sobel | 1 | 0.2 |
| blue line on copier print jobs | 1 | 0.2 |
| computer problems | 1 | 0.2 |
| copier | 1 | 0.2 |
| dirvers for David's infomaker | 1 | 0.2 |
| docx documents | 1 | 0.2 |
| e-copy is not working | 1 | 0.2 |
| eCopy keypad | 1 | 0.2 |
| grids | 1 | 0.2 |
| install adobe reader 8 or 9 | 1 | 0.2 |
| laptop needed | 1 | 0.2 |
| matthew's office | 1 | 0.2 |
| my computer | 1 | 0.2 |
| my phone is dead | 1 | 0.2 |
| new contact | 1 | 0.2 |
| onbase install | 1 | 0.2 |
| phone not working | 1 | 0.2 |
| problem with h: drive folder | 1 | 0.2 |
| request | 1 | 0.2 |
| request for scanner hookup | 1 | 0.2 |
| second monitor | 1 | 0.2 |
| test 2 | 1 | 0.2 |
| uni programmed into copier/printer | 1 | 0.2 |
| Total | 418 | 100.0 |