Summary of Tickets Worked on by GS_Tech
By Individual and Action
01May2010 to 31May2010

  Remedy Tickets
Tickets Submitted
Tickets Closed
Unique Tickets
Worked On
# of Touches
Individual 0 0 1 2
Andrew Hrycyk
Carlos Mattei 1 23 51 52
Total 1 23 52 54

Unique Tickets Worked on is per Individual so the totals May Exceed
Unique Tickets by Group since > 1 person can work on a ticket