| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01May2010 through 31May2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 2 | 0.6% |
| Hardware | 70 | 19.9% |
| Network Connectivity | 3 | 0.9% |
| Other Information | 1 | 0.3% |
| Server-Side Services | 14 | 4.0% |
| Software | 43 | 12.2% |
| Temp | 219 | 62.2% |
| 352 | 100.0% |