| # of Ticket Touches by GS_Tech |
| By Touch Type |
| 01May2010 through 31May2010 |
| 2010 | Ticket Touches by GS_Tech* | |
|---|---|---|
| # of Tickets | % of Total | |
| Touch Type | 1 | 0.3 |
| Submitted | ||
| Closed | 23 | 6.5 |
| Open Ticket Assigned to Group | 300 | 84.7 |
| Viewed/Modified | 30 | 8.5 |
| Total | 354 | 100.0 |
| *Includes counts of every action taken on ticket at distinct times |