| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Apr2010 through 30Apr2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 2 | 0.7% |
| Hardware | 47 | 17.2% |
| Network Connectivity | 2 | 0.7% |
| Other Information | 1 | 0.4% |
| Server-Side Services | 11 | 4.0% |
| Software | 22 | 8.0% |
| Temp | 189 | 69.0% |
| 274 | 100.0% |