| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Mar2010 through 31Mar2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 2 | 1.0% |
| Hardware | 47 | 22.8% |
| Network Connectivity | 2 | 1.0% |
| Other Information | 1 | 0.5% |
| Server-Side Services | 11 | 5.3% |
| Software | 25 | 12.1% |
| Temp | 118 | 57.3% |
| 206 | 100.0% |