# of Ticket Touches by GS_Tech
By Touch Type
01Mar2010 through 31Mar2010
2010
Ticket Touches by GS_Tech*
# of Tickets
% of Total
Touch Type
3
1.4
Closed
Open Ticket Assigned to Group
199
96.1
Viewed/Modified
5
2.4
Total
207
100.0
*Includes counts of every action taken on ticket at distinct times