| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Feb2010 through 28Feb2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 1.6% |
| Hardware | 79 | 41.8% |
| Network Connectivity | 4 | 2.1% |
| Other Information | 12 | 6.3% |
| Server-Side Services | 16 | 8.5% |
| Software | 32 | 16.9% |
| Temp | 43 | 22.8% |
| 189 | 100.0% |