| Tickets Worked on by GS_Tech |
| By Summary |
| 01Feb2010 through 28Feb2010 |
| 2010 | Ticket Touches by GS_Tech* | |
|---|---|---|
| # of Tickets | % of Total | |
| Summary | 3 | 1.6 |
| Fax Machine | ||
| Laptop | 3 | 1.6 |
| RE: OnBase installation on Skip's machine | 3 | 1.6 |
| RE: PowerFAIDS | 3 | 1.6 |
| Cathy's PC | 2 | 1.1 |
| New User | 2 | 1.1 |
| PowerFAIDS | 2 | 1.1 |
| RE: 408G Painting | 2 | 1.1 |
| RE: Monitors for GS | 2 | 1.1 |
| RE: Printer | 2 | 1.1 |
| RE: Setup for a meeting on 1/11 | 2 | 1.1 |
| 206 Lewison | 1 | 0.5 |
| 403 Copier Needs fixing... | 1 | 0.5 |
| 403 computers are ready to be moved. | 1 | 0.5 |
| 408 Copier | 1 | 0.5 |
| 408 Copier/scanner restart | 1 | 0.5 |
| 408 Printer & Copier | 1 | 0.5 |
| 408 Printer Tray 1 jamming | 1 | 0.5 |
| 408 Scanner | 1 | 0.5 |
| 408 copier technician | 1 | 0.5 |
| 408G | 1 | 0.5 |
| 408G Painting | 1 | 0.5 |
| 612 Calendar | 1 | 0.5 |
| Add printer | 1 | 0.5 |
| Any word on Larry's phone? | 1 | 0.5 |
| AppSum & Admission Calendar | 1 | 0.5 |
| Cathy Li | 1 | 0.5 |
| Cathy's Computer in 408 | 1 | 0.5 |
| Cathy's Email | 1 | 0.5 |
| Computer Station-urgent | 1 | 0.5 |
| Computer monitor | 1 | 0.5 |
| Cubicle 3 laptop | 1 | 0.5 |
| Delete user | 1 | 0.5 |
| Desktop | 1 | 0.5 |
| Desktop access | 1 | 0.5 |
| Details of what's happening to extention 854-0467 | 1 | 0.5 |
| Display on monitor | 1 | 0.5 |
| Distribution List. | 1 | 0.5 |
| E-Copy | 1 | 0.5 |
| Ed. Financing & Operations Calendar | 1 | 0.5 |
| Email forwarding | 1 | 0.5 |
| Excel 2007 | 1 | 0.5 |
| Extra Licenses | 1 | 0.5 |
| FW: ACTION REQUIRED REMINDER: FFE and APCAR Reinstallation Request #2 | 1 | 0.5 |
| FW: ACTION REQUIRED: FFE and APCAR Reinstallation | 1 | 0.5 |
| FW: Boxes | 1 | 0.5 |
| FW: CUIT Client Service Center Request Confirmation - Case HD811022 | 1 | 0.5 |
| FW: Furniture | 1 | 0.5 |
| FW: GS DOS | 1 | 0.5 |
| FW: IPHONE SERVICE | 1 | 0.5 |
| FW: Jessica's access to Educational financing | 1 | 0.5 |
| FW: Mac PowerPoint help in Lewisohn 612A on Wed, Dec. 9 6PM | 1 | 0.5 |
| FW: Meeting Request | 1 | 0.5 |
| FW: Microsoft Office 2007 for XP | 1 | 0.5 |
| FW: My phone is dead. I have no dial tone, it's not ringing, and I can't make or recieve phone calls. Please help! | 1 | 0.5 |
| FW: The toner cartridge on the 403 copier is almost empty. Please replenish as soon as possible. Thank you. | 1 | 0.5 |
| FW: Workstation for Jon Sobel | 1 | 0.5 |
| FW: question about new conference room | 1 | 0.5 |
| FW: shpine account | 1 | 0.5 |
| Fax Machine is working - YAY! | 1 | 0.5 |
| File server room | 1 | 0.5 |
| Flash installation | 1 | 0.5 |
| Front Desk Computers | 1 | 0.5 |
| Fwd: Phone out of order | 1 | 0.5 |
| GRIDS | 1 | 0.5 |
| GRIDS problem | 1 | 0.5 |
| Grids | 1 | 0.5 |
| H Drive Down | 1 | 0.5 |
| H:disconnected | 1 | 0.5 |
| IMAP | 1 | 0.5 |
| IPHONE SERVICE | 1 | 0.5 |
| Incoming Faxes | 1 | 0.5 |
| Kay's computer | 1 | 0.5 |
| Laptop and Table for New Work-Study Student | 1 | 0.5 |
| Laptop for Monday's Orientation Presentation | 1 | 0.5 |
| Laptops | 1 | 0.5 |
| Lewisohnfixit | 1 | 0.5 |
| Log-in for Laptop | 1 | 0.5 |
| Microsoft Office 2007 for XP | 1 | 0.5 |
| Monitor acting odd | 1 | 0.5 |
| Monitors for home reading | 1 | 0.5 |
| Moving computers and other things | 1 | 0.5 |
| My computer is slow | 1 | 0.5 |
| My phone is back on and working so far... | 1 | 0.5 |
| New Calendar Request | 1 | 0.5 |
| New Personal Laptop | 1 | 0.5 |
| New monitors have arrived | 1 | 0.5 |
| OnBase and Outlook 2007 | 1 | 0.5 |
| OnBase and Outlook 2007 Installation | 1 | 0.5 |
| OnBase connection error | 1 | 0.5 |
| OnBase installation | 1 | 0.5 |
| OnBase installation on Skip's machine | 1 | 0.5 |
| OnBase setup for SKip | 1 | 0.5 |
| Our printer is not working. There is no power, and we've checked the power cords. Please help. | 1 | 0.5 |
| Out of order phone update | 1 | 0.5 |
| Peter's phone mail | 1 | 0.5 |
| Phone | 1 | 0.5 |
| Phone Out of Order | 1 | 0.5 |
| Phone Problems Again.. | 1 | 0.5 |
| Phone Problems... | 1 | 0.5 |
| Phone line | 1 | 0.5 |
| Phone line 854-5107 | 1 | 0.5 |
| Phone out of order | 1 | 0.5 |
| Printer | 1 | 0.5 |
| Printer Problems... | 1 | 0.5 |
| Printer for Work-Study | 1 | 0.5 |
| Projector power cord missing | 1 | 0.5 |
| RE: 403 computers are ready to be moved. | 1 | 0.5 |
| RE: 408 Fax Machine | 1 | 0.5 |
| RE: ACTION REQUIRED REMINDER: FFE and APCAR Reinstallation Request #2 | 1 | 0.5 |
| RE: Admissions Calendar | 1 | 0.5 |
| RE: Amy's Outlook Exploded! | 1 | 0.5 |
| RE: Amy's computer | 1 | 0.5 |
| RE: Computer monitor | 1 | 0.5 |
| RE: Dean Awn's Calendar | 1 | 0.5 |
| RE: Display on monitor | 1 | 0.5 |
| RE: Distribution List. | 1 | 0.5 |
| RE: Fax Machine | 1 | 0.5 |
| RE: Fax Machine is currently out of order - 11/02 | 1 | 0.5 |
| RE: GRIDS | 1 | 0.5 |
| RE: GS Scanner PC | 1 | 0.5 |
| RE: Meeting Request | 1 | 0.5 |
| RE: Microsoft Office 2007 for XP | 1 | 0.5 |
| RE: Moving computers and other things | 1 | 0.5 |
| RE: Moving computers to desk mount | 1 | 0.5 |
| RE: ONbase password | 1 | 0.5 |
| RE: Outlook Setup | 1 | 0.5 |
| RE: Peter's phone mail | 1 | 0.5 |
| RE: Phone | 1 | 0.5 |
| RE: Phones | 1 | 0.5 |
| RE: PowerFAIDS related questions | 1 | 0.5 |
| RE: Ricoh...not so suave... | 1 | 0.5 |
| RE: Ruth's Phone Line | 1 | 0.5 |
| RE: Toner Change | 1 | 0.5 |
| RE: Trouble connecting to GiftSum | 1 | 0.5 |
| RE: phone not working | 1 | 0.5 |
| RE: question about new conference room | 1 | 0.5 |
| Re: Computer power cord | 1 | 0.5 |
| Re: Laptop for Monday's Orientation Presentation | 1 | 0.5 |
| Re: Monitors for GS | 1 | 0.5 |
| Re: question about new conference room | 1 | 0.5 |
| Red Light on Fax | 1 | 0.5 |
| Remedy | 1 | 0.5 |
| Restart PC for new monitor | 1 | 0.5 |
| Revised: Laptop and Table for New Work-Study Student | 1 | 0.5 |
| Room 116 | 1 | 0.5 |
| Scanner/Copier 408 and Password | 1 | 0.5 |
| Scott is having trouble printing to letterhead on the printer. He is printing using the correct settings, but he is still havi | 1 | 0.5 |
| Scott's printing problem | 1 | 0.5 |
| Student Summary Report | 1 | 0.5 |
| Tech for GSSC Retreat | 1 | 0.5 |
| Temp laptop | 1 | 0.5 |
| Temp user | 1 | 0.5 |
| The Phone Problem for extention 40467 still exists | 1 | 0.5 |
| The toner cartridge on the 403 copier is almost empty. Please replenish as soon as possible. Thank you. | 1 | 0.5 |
| Toner Change | 1 | 0.5 |
| Toner cartridge in 403 copier | 1 | 0.5 |
| Tuesday's APS | 1 | 0.5 |
| Unforwarding Fax line | 1 | 0.5 |
| We are having problems printing to the printer and the copier. Please help. Thank you. | 1 | 0.5 |
| Workstation for Jon Sobel | 1 | 0.5 |
| computer move | 1 | 0.5 |
| docx documents | 1 | 0.5 |
| e-copy is not working | 1 | 0.5 |
| grids | 1 | 0.5 |
| matthew's office | 1 | 0.5 |
| onbase install | 1 | 0.5 |
| phone not working | 1 | 0.5 |
| printer problem | 1 | 0.5 |
| remedy test 10/13 | 1 | 0.5 |
| test closing tickets from email | 1 | 0.5 |
| test ignore | 1 | 0.5 |
| GS Tech - Phone issue | 1 | 0.5 |
| GS Tech - Printer issue | 1 | 0.5 |
| Total | 189 | 100.0 |