# of Ticket Touches by GS_Tech
By Touch Type
01Feb2010 through 28Feb2010

2010 Ticket Touches by GS_Tech*
# of Tickets % of Total
Touch Type 64 27.1
Closed
Open Ticket Assigned to Group 3 1.3
Viewed/Modified 169 71.6
Total 236 100.0

*Includes counts of every action taken on ticket at distinct times