Unique Tickets Touched by or Assigned to GSAPP
01May2010 through 31May2010

Submitter Role Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
GSAPP HD0000000852434 jf2107 05/28/10 GSAPP Add 22" monitor to her laptop setup at her desk
  HD0000000851296 jko2105 05/25/10 GSAPP Lost internet connectivity on her machine.
  HD0000000851307 et2169 05/25/10 GSAPP Problems with the printer
  HD0000000849959 jko2105 05/19/10 GSAPP Upgrade CS4 for Julia's computer
  HD0000000849944 jr1058 05/19/10 GSAPP Mainitain accounts for students who will be researching this summer
  HD0000000848132 jr1058 05/11/10 GSAPP Need serial numbers and flotech tags on printers
  HD0000000846944 jk2537 05/07/10 GSAPP Install VMWare and Windows XP on Jeannie Mac
  HD0000000846722 jr1058 05/06/10 GSAPP THe Mac Pro there is dying at studio x
  HD0000000846715 jr1058 05/06/10 GSAPP New 20 or 22" monitor for Jorge between 1:30-4 Pm today 05/06/2010
  HD0000000845190 jr1058 04/30/10 GSAPP Make sure a machine is ready for Malwina to use when she starts on Monday
  HD0000000840919 jr1058 04/16/10 GSAPP Prep new HP Touchsmart 9100
  HD0000000840746 jr1058 04/16/10 GSAPP Reclaim 2 PCs from RED office in Buell and deploy 2 to 200 S Fayerweather
  HD0000000840920 jr1058 04/16/10 GSAPP Machine for Skype test
  HD0000000838014 lh2483 04/06/10 GSAPP Windows 7 upgrade
  HD0000000837523 jr1058 04/05/10 GSAPP deploy color toner to HP lab
  HD0000000837517 jr1058 04/05/10 GSAPP Preppare new laptop for Lance Freeman
  HD0000000837514 jr1058 04/05/10 GSAPP Prep Laptop for the Dean
  HD0000000835619 gjb2011 03/29/10 GSAPP Upgrade to CS 4
  HD0000000833644 asd3 03/23/10 GSAPP Andrew needs a coipy of cs4 for windows and the serial so he can install it at home
  HD0000000833251 jr180 03/22/10 GSAPP Symantec Anti-Virus needs to be unamnaged
  HD0000000822079 rt2376 02/05/10 GSAPP Testing, please ignore
Total # of Remedy Tickets:          21
*Includes counts of every action taken on ticket at distinct times