Unique Tickets Touched by or Assigned to GSAPP
01Jan2011 through 31Jan2011

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Resolved HD0000000851142 bg2126 05/24/10 GSAPP User request
  HD0000000837517 jr1058 04/05/10 GSAPP Preppare new laptop for Lance Freeman
Total # of Remedy Tickets:           2

*Includes counts of every action taken on ticket at distinct times