Unique Tickets Touched by or Assigned to GSAPP
01May2010 through 31May2010

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Closed HD0000000848132 jr1058 05/11/10 GSAPP Need serial numbers and flotech tags on printers
  HD0000000846944 jk2537 05/07/10 GSAPP Install VMWare and Windows XP on Jeannie Mac
  HD0000000846715 jr1058 05/06/10 GSAPP New 20 or 22" monitor for Jorge between 1:30-4 Pm today 05/06/2010
  HD0000000845190 jr1058 04/30/10 GSAPP Make sure a machine is ready for Malwina to use when she starts on Monday
  HD0000000840920 jr1058 04/16/10 GSAPP Machine for Skype test
  HD0000000838014 lh2483 04/06/10 GSAPP Windows 7 upgrade
  HD0000000837514 jr1058 04/05/10 GSAPP Prep Laptop for the Dean
  HD0000000837397 lbl2121 04/03/10 GSAPP FW: No Longer the originator of appointments
  HD0000000835619 gjb2011 03/29/10 GSAPP Upgrade to CS 4
  HD0000000833251 jr180 03/22/10 GSAPP Symantec Anti-Virus needs to be unamnaged
Total # of Remedy Tickets:          10

*Includes counts of every action taken on ticket at distinct times