Unique Tickets Touched by or Assigned to GSAPP
01Apr2010 through 30Apr2010

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Resolved HD0000000840920 jr1058 04/16/10 GSAPP Machine for Skype test
  HD0000000838014 lh2483 04/06/10 GSAPP Windows 7 upgrade
  HD0000000837514 jr1058 04/05/10 GSAPP Prep Laptop for the Dean
  HD0000000837517 jr1058 04/05/10 GSAPP Preppare new laptop for Lance Freeman
  HD0000000837397 lbl2121 04/03/10 GSAPP FW: No Longer the originator of appointments
  HD0000000835619 gjb2011 03/29/10 GSAPP Upgrade to CS 4
  HD0000000833251 jr180 03/22/10 GSAPP Symantec Anti-Virus needs to be unamnaged
Total # of Remedy Tickets:           7
*Includes counts of every action taken on ticket at distinct times