Unique Tickets Touched by or Assigned to GSAPP
01Apr2010 through 30Apr2010

Source Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Email HD0000000837397 lbl2121 04/03/10 GSAPP FW: No Longer the originator of appointments
  HD0000000832670 cuuser 03/18/10 GSAPP Test2 EMAIL ticket to R-GSAPP
  HD0000000832668 cuuser 03/18/10 GSAPP test2 EMAIL ticket to GSAPP
  HD0000000832664 cuuser 03/18/10 GSAPP testing, please ignore.
Total # of Remedy Tickets:           4
*Includes counts of every action taken on ticket at distinct times