| Unique Tickets Touched by or Assigned to GSAPP |
| By Category Levels |
| 01Sep2012 through 30Sep2012 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Hardware | 4 | 12.9% |
| Network Connectivity | 2 | 6.5% |
| Other Information | 18 | 58.1% |
| Server-Side Services | 1 | 3.2% |
| Software | 3 | 9.7% |
| Temp | 3 | 9.7% |
| 31 | 100.0% |