| Unique Tickets Touched by or Assigned to GSAPP |
| By Category Levels |
| 01Oct2010 through 31Oct2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Hardware | 5 | 14.7% |
| Network Connectivity | 2 | 5.9% |
| Other Information | 19 | 55.9% |
| Server-Side Services | 1 | 2.9% |
| Software | 3 | 8.8% |
| Temp | 4 | 11.8% |
| 34 | 100.0% |