| Unique Tickets Touched by or Assigned to GSAPP |
| By Category Levels |
| 01Aug2010 through 31Aug2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Hardware | 5 | 15.2% |
| Network Connectivity | 2 | 6.1% |
| Other Information | 19 | 57.6% |
| Server-Side Services | 1 | 3.0% |
| Software | 2 | 6.1% |
| Temp | 4 | 12.1% |
| 33 | 100.0% |