Summary of Tickets Worked on by GSAPP
By Individual and Action
01Jun2010 to 30Jun2010

  Remedy Tickets
Tickets Submitted
Tickets Closed
Unique Tickets
Worked On
# of Touches
Individual 0 1 1 1
Gsapp User
Gsapp User2 2 2 8 8
Gsapp User3 0 1 1 1
Gsapp User5 0 3 3 3
Total 2 7 13 13

Unique Tickets Worked on is per Individual so the totals May Exceed
Unique Tickets by Group since > 1 person can work on a ticket