| Unique Tickets Touched by or Assigned to GSAPP |
| By Category Levels |
| 01Jun2010 through 30Jun2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Hardware | 7 | 17.9% |
| Network Connectivity | 2 | 5.1% |
| Other Information | 22 | 56.4% |
| Server-Side Services | 1 | 2.6% |
| Software | 3 | 7.7% |
| Temp | 4 | 10.3% |
| 39 | 100.0% |