Tickets Worked on by GSAPP
By Summary
01May2010 through 31May2010

2010 Ticket Touches by GSAPP*
# of Tickets % of Total
Summary 5 12.5
GSAPP - Request for - 202 Fayw
GSAPP - Generic User Request 4 10.0
Add 22" monitor to her laptop setup at her desk 1 2.5
Andrew needs a coipy of cs4 for windows and the serial so he can install it at home 1 2.5
FW: No Longer the originator of appointments 1 2.5
Install VMWare and Windows XP on Jeannie Mac 1 2.5
Lost internet connectivity on her machine. 1 2.5
Machine for Skype test 1 2.5
Mainitain accounts for students who will be researching this summer 1 2.5
Make sure a machine is ready for Malwina to use when she starts on Monday 1 2.5
Need serial numbers and flotech tags on printers 1 2.5
New 20 or 22" monitor for Jorge between 1:30-4 Pm today 05/06/2010 1 2.5
Prep Laptop for the Dean 1 2.5
Prep new HP Touchsmart 9100 1 2.5
Preppare new laptop for Lance Freeman 1 2.5
Problems with the printer 1 2.5
Reclaim 2 PCs from RED office in Buell and deploy 2 to 200 S Fayerweather 1 2.5
Summary Update -BG GSAPP - Request for - UP 1 2.5
Symantec Anti-Virus needs to be unamnaged 1 2.5
THe Mac Pro there is dying at studio x 1 2.5
Test - Edit of Title --> GSAPP - Generic User Request 1 2.5
Test2 EMAIL ticket to R-GSAPP 1 2.5
Testing, please ignore 1 2.5
Upgrade CS4 for Julia's computer 1 2.5
Upgrade to CS 4 1 2.5
Windows 7 upgrade 1 2.5
deploy color toner to HP lab 1 2.5
exchage restored 1 2.5
test2 EMAIL ticket to GSAPP 1 2.5
testing, please ignore. 1 2.5
GSAPP - Request for - 500 North 1 2.5
GSAPP - Request for - 700 1 2.5
User request 1 2.5
Total 40 100.0