| Summary of Tickets Worked on by GSAPP |
| By Individual and Action |
| 01Apr2010 to 30Apr2010 |
| Remedy Tickets | ||||
|---|---|---|---|---|
| Tickets Submitted |
Tickets Closed |
Unique Tickets Worked On |
# of Touches |
|
| Individual | 0 | 4 | 5 | 6 |
| Gsapp User | ||||
| Gsapp User2 | 11 | 0 | 12 | 24 |
| Gsapp User3 | 0 | 4 | 5 | 7 |
| Gsapp User4 | 0 | 1 | 4 | 7 |
| Total | 11 | 9 | 26 | 44 |
| Unique Tickets Worked on is per Individual so the totals May Exceed |
| Unique Tickets by Group since > 1 person can work on a ticket |