Tickets Worked on by GSAPP
By Summary
01Apr2010 through 30Apr2010

2010 Ticket Touches by GSAPP*
# of Tickets % of Total
Summary 5 14.7
GSAPP - Generic User Request
GSAPP - Request for - 202 Fayw 4 11.8
Andrew needs a coipy of cs4 for windows and the serial so he can install it at home 1 2.9
FW: No Longer the originator of appointments 1 2.9
Getting a message that she is out of disk space 1 2.9
Issues connecting to his printer, using his external USB modem and Desktop USB wireless adapter. 1 2.9
Machine for Skype test 1 2.9
Make sure a machine is ready for Malwina to use when she starts on Monday 1 2.9
Prep Laptop for the Dean 1 2.9
Prep new HP Touchsmart 9100 1 2.9
Preppare new laptop for Lance Freeman 1 2.9
Reclaim 2 PCs from RED office in Buell and deploy 2 to 200 S Fayerweather 1 2.9
Scroll not working within AutoCAD on the OPS 2 machines 1 2.9
Summary Update -BG GSAPP - Request for - UP 1 2.9
Symantec Anti-Virus needs to be unamnaged 1 2.9
Test - Edit of Title --> GSAPP - Generic User Request 1 2.9
Test, please ignore 1 2.9
Test2 EMAIL ticket to R-GSAPP 1 2.9
Testing, please ignore 1 2.9
Upgrade his laptop to Windows 7 1 2.9
Upgrade to CS 4 1 2.9
Windows 7 upgrade 1 2.9
deploy color toner to HP lab 1 2.9
test2 EMAIL ticket to GSAPP 1 2.9
testing, please ignore. 1 2.9
GSAPP - Request for - 500 North 1 2.9
GSAPP - Request for - 700 1 2.9
Total 34 100.0