School Division	Case ID	UNI	Date Submitted	Assigned-to-Group	Ticket Summary
Architecture	HD0000000845190	jr1058	04/30/10	GSAPP	Make sure a machine is ready for Malwina to use when she starts on Monday
	HD0000000840746	jr1058	04/16/10	GSAPP	Reclaim 2 PCs from RED office in Buell and deploy 2 to 200 S Fayerweather
	HD0000000840919	jr1058	04/16/10	GSAPP	Prep new HP Touchsmart 9100
	HD0000000840920	jr1058	04/16/10	GSAPP	Machine for Skype test
	HD0000000838005	bp2171	04/06/10	GSAPP	Upgrade his laptop to Windows 7
	HD0000000838014	lh2483	04/06/10	GSAPP	Windows 7 upgrade
	HD0000000837514	jr1058	04/05/10	GSAPP	Prep Laptop for the Dean
	HD0000000837517	jr1058	04/05/10	GSAPP	Preppare new laptop for Lance Freeman
	HD0000000837523	jr1058	04/05/10	GSAPP	deploy color toner to HP lab
	HD0000000837651	jr1058	04/05/10	GSAPP	Scroll not working within AutoCAD on the OPS 2 machines
	HD0000000837527	lb663	04/05/10	GSAPP	Getting a message that she is out of disk space
	HD0000000837397	lbl2121	04/03/10	GSAPP	FW: No Longer the originator of appointments
	HD0000000835619	gjb2011	03/29/10	GSAPP	Upgrade to CS 4
	HD0000000833644	asd3	03/23/10	GSAPP	Andrew needs a coipy of cs4 for windows and the serial so he can install it at home
	HD0000000833210	asd3	03/22/10	GSAPP	Issues connecting to his printer, using his external USB modem and Desktop USB wireless adapter.
	HD0000000833311	aw2378	03/22/10	GSAPP	GSAPP - Request for - 202 Fayw
	HD0000000833251	jr180	03/22/10	GSAPP	Symantec Anti-Virus needs to be unamnaged
	HD0000000832649	bg2126	03/18/10	GSAPP	GSAPP - Request for - 202 Fayw
	HD0000000832650	bg2126	03/18/10	GSAPP	Summary Update -BG GSAPP - Request for - UP
	HD0000000832651	bg2126	03/18/10	GSAPP	GSAPP - Request for - 500 North
	HD0000000829564	bg2126	03/08/10	GSAPP	GSAPP - Request for - 700
	HD0000000829268	bg2126	03/05/10	GSAPP	Test - Edit of Title --> GSAPP - Generic User Request
	HD0000000829094	jr1058	03/05/10	GSAPP	GSAPP - Generic User Request
	HD0000000828196	jr1058	03/02/10	GSAPP	GSAPP - Generic User Request
	HD0000000825710	aw2378	02/19/10	GSAPP	GSAPP - Generic User Request
	HD0000000824793	bg2126	02/17/10	GSAPP	GSAPP - Generic User Request
	HD0000000822177	bg2126	02/05/10	GSAPP	GSAPP - Generic User Request
Total # of Remedy Tickets:          27