Unique Tickets Touched by Courseworks
01Mar2007 through 28Mar2007

Submitter Role Case ID Date
Submitted
Assigned-to-Group Ticket
Summary
Phone Tech HD0000000420453 03/27/07 Courseworks Courseworks
  HD0000000420088 03/26/07 Courseworks New CUIT helpdesk employee needs admin a...
  HD0000000419540 03/23/07 Courseworks Having trouble accessing class files in ...
  HD0000000418541 03/21/07 Courseworks BMEN E3920.001 : BIOMEDICAL ENGIN DESIGN...
  HD0000000418034 03/20/07 Courseworks Courseworks
  HD0000000417968 03/20/07 Courseworks Courseworks not working
  HD0000000417559 03/19/07 Courseworks Courseworks problem
  HD0000000416631 03/15/07 Courseworks Courseworks missing evaluations
  HD0000000414793 03/08/07 Courseworks Outage: Users are unable to log into Courseworks
  HD0000000414036 03/07/07 Courseworks Outage: Users are unable to log in to Courseworks
  HD0000000413879 03/07/07 Courseworks Outage: Users are unable to log in to Courseworks
  HD0000000413880 03/07/07 Courseworks Outage: Users are unable to log in to Courseworks
  HD0000000413345 03/06/07 Courseworks Email address not listed in Courseworks
  HD0000000410091 02/27/07 Courseworks Courseworks ID (20071PSYC2420W001)has li...
  HD0000000409823 02/27/07 Courseworks Missing semester in Courseworks
  HD0000000406043 02/16/07 Courseworks Courseworks question
Total # of Remedy Tickets:          16
*Includes counts of every action taken on ticket at distinct times