Unique Tickets Touched by Courseworks
01Mar2007 through 28Mar2007

Submitter Role Case ID Date
Submitted
Assigned-to-Group Ticket
Summary
Walk-in Tech HD0000000419759 03/24/07 AcIS/AIS Helpdesk MAC has problem with pop-up window instr...
  HD0000000411223 03/01/07 Cellular Services Device/Equipment Failure in Room
Total # of Remedy Tickets:           2

*Includes counts of every action taken on ticket at distinct times