Unique Tickets Touched by Courseworks
01FEB2007 through 28FEB2007

Submitter Role Case ID Date
Submitted
Assigned-to-Group Ticket
Summary
Phone Tech HD0000000408907 02/23/07 Courseworks Uploading images in courseworks
  HD0000000406661 02/19/07 Courseworks Cousrworks student count
  HD0000000406043 02/16/07 Courseworks Courseworks question
  HD0000000405590 02/15/07 Courseworks Cannot see assignments in Courseworks
  HD0000000404542 02/12/07 Courseworks Coursework courses
  HD0000000404195 02/12/07 Courseworks new media tel #.....
  HD0000000402726 02/07/07 Courseworks posted a document and needs to have that file deleted!
  HD0000000402160 02/05/07 AcIS/AIS Helpdesk Questions
  HD0000000402224 02/05/07 AcIS/AIS Helpdesk courses for 2007 are not listed.
  HD0000000399681 01/30/07 Courseworks Errors in courseworks.
  HD0000000399492 01/30/07 Courseworks Not able to access LIB Reserves in courseworks
Total # of Remedy Tickets:          11
*Includes counts of every action taken on ticket at distinct times