| Closed |
HD0000000420942
|
03/28/07 |
CTS Design |
Mac #6927: Rental of BB for Sylvia need unit by 3/28 |
| |
HD0000000420653
|
03/27/07 |
Cellular Services |
BB Calendar stops syncing |
| |
HD0000000420456
|
03/27/07 |
HS Information Commons |
MAC 6894, Problem sync calendar w/ Motorola Q |
| |
HD0000000420469
|
03/27/07 |
CTS Design |
MAC 6896, Needs Charger for Treo |
| |
HD0000000419875
|
03/26/07 |
Cellular Services |
Treo not working |
| |
HD0000000419942
|
03/26/07 |
Cellular Services |
FW: Blackberry |
| |
HD0000000420051
|
03/26/07 |
Cellular Services |
FW: Oh no. |
| |
HD0000000420125
|
03/26/07 |
Cellular Services |
User request |
| |
HD0000000420217
|
03/26/07 |
Cellular Services |
Cell Billing Inquiry - NO MAC |
| |
HD0000000420150
|
03/26/07 |
Cellular Services |
MAC 6885: Transfer Cell to personal account |
| |
HD0000000420166
|
03/26/07 |
Cellular Services |
MAC 6888: Replace Cell - 917-881-8837 |
| |
HD0000000420178
|
03/26/07 |
Cellular Services |
MAC 6890 - Replace Cell - 917-583-3993 |
| |
HD0000000420033
|
03/26/07 |
Cellular Services |
Turnoff International Service - No charge, no MAC. |
| |
HD0000000419759
|
03/24/07 |
AcIS/AIS Helpdesk |
MAC has problem with pop-up window instr... |
| |
HD0000000419456
|
03/23/07 |
Cellular Services |
MAC 6858, User looking for Versamail |
| |
HD0000000419468
|
03/23/07 |
CTS Design |
MAC 6915, upgrade unit for Jay |
| |
HD0000000419451
|
03/23/07 |
CTS Design |
MAC 6933, New treo |
| |
HD0000000419149
|
03/22/07 |
Cellular Services |
347-306-4059 |
| |
HD0000000419308
|
03/22/07 |
Cellular Services |
Treo freezes up. |
| |
HD0000000419123
|
03/22/07 |
Cellular Services |
User called again to speak to someone in... |
| |
HD0000000419290
|
03/22/07 |
Cellular Services |
cancel lines |
| |
HD0000000419132
|
03/22/07 |
AcIS/AIS Helpdesk |
Resolution |
| |
HD0000000419234
|
03/22/07 |
Cellular Services |
Mac #6842: Terminate cell phone 646-942-3678 |
| |
HD0000000419298
|
03/22/07 |
Cellular Services |
Hi, Here is my original email and the... |
| |
HD0000000419214
|
03/22/07 |
Cellular Services |
Mac #6839: provide cell phone |
| |
HD0000000418555
|
03/21/07 |
CTS Design |
Blackberry problem |
| |
HD0000000418497
|
03/21/07 |
Cellular Services |
University issued Blackberry 7250 (646) ... |
| |
HD0000000418901
|
03/21/07 |
Cellular Services |
phone line disconnected |
| |
HD0000000418490
|
03/21/07 |
Cellular Services |
treo has problems with expansion card..u... |
| |
HD0000000418437
|
03/21/07 |
Cellular Services |
HD000000416767 Wireless Device Checked-Out of Inventory |
| |
HD0000000418113
|
03/20/07 |
Cellular Services |
Install New Hardware |
| |
HD0000000418081
|
03/20/07 |
CTS Design |
Mac #6788 |
| |
HD0000000418121
|
03/20/07 |
Cellular Services |
Mac #6792: Replace cell phone user |
| |
HD0000000418093
|
03/20/07 |
CTS Design |
MAC #6789: Provide Cingular wireless card for laptop |
| |
HD0000000417495
|
03/19/07 |
AcIS/AIS Helpdesk |
DST-related problems |
| |
HD0000000417439
|
03/19/07 |
CTS Design |
Mac #6767: Disconnect 917-744-3822 |
| |
HD0000000417648
|
03/19/07 |
CTS Design |
Mac #6770: Suspend service for 917-751-2570 and Replace unit |
| |
HD0000000417472
|
03/19/07 |
Cellular Services |
Has a Blackberry 7750 problem (does not ... |
| |
HD0000000417392
|
03/19/07 |
AcIS/AIS Helpdesk |
User request |
| |
HD0000000417722
|
03/19/07 |
CTS Design |
Mac #6775: Replace Broken Treo |
| |
HD0000000417335
|
03/17/07 |
Cellular Services |
Treo problems |
| |
HD0000000417099
|
03/16/07 |
Cellular Services |
University issued Cingular Treo 650 (917... |
| |
HD0000000417051
|
03/16/07 |
Cellular Services |
User states the Blackberry is not reciev... |
| |
HD0000000417061
|
03/16/07 |
CTS Design |
User would like emergency replacement fo... |
| |
HD0000000416999
|
03/16/07 |
CTS Design |
Mac #6755: Replace broken treo |
| |
HD0000000416828
|
03/15/07 |
Cellular Services |
2000+ pending messages on BES |
| |
HD0000000416863
|
03/15/07 |
Cellular Services |
User has issue with blackberry (as per g... |
| |
HD0000000416950
|
03/15/07 |
Cellular Services |
http://www.columbia.edu/acis/telecom/staff/cellular.html |
| |
HD0000000416719
|
03/15/07 |
Cellular Services |
User request |
| |
HD0000000416696
|
03/15/07 |
CTS Design |
MAC 6747, Disconnect # 917-514-7927 |
| |
HD0000000416775
|
03/15/07 |
Cellular Services |
MAC 6750: Disconnect 917-836-9804: Put 917-693-6232 on unit |
| |
HD0000000416421
|
03/14/07 |
Cellular Services |
DST-related problems |
| |
HD0000000416240
|
03/14/07 |
CTS Design |
MAC 6787, New Cingular Treo for Gail Hoffman |
| |
HD0000000416463
|
03/14/07 |
Cellular Services |
TREO issues |
| |
HD0000000416431
|
03/14/07 |
Cellular Services |
User called to change appointment with S... |
| |
HD0000000416434
|
03/14/07 |
Cellular Services |
User has lost 1 hr on blackberry after r... |
| |
HD0000000416429
|
03/14/07 |
Cellular Services |
blackberry 646-256-1465 |
| |
HD0000000416214
|
03/14/07 |
Cellular Services |
uni user states they are not recieving m... |
| |
HD0000000416491
|
03/14/07 |
AcIS STG |
web page update |
| |
HD0000000416357
|
03/14/07 |
Cellular Services |
Cell Phone DST problems (fwd) |
| |
HD0000000416271
|
03/14/07 |
CTS Design |
Mac #6734: Add INT'L DATA/PHONE PLAN |
| |
HD0000000416182
|
03/14/07 |
Cellular Services |
User request |
| |
HD0000000416179
|
03/14/07 |
Cellular Services |
User request |
| |
HD0000000416488
|
03/14/07 |
Cellular Services |
MAC 6671: Car Charger for 917-693-0859 |
| |
HD0000000416490
|
03/14/07 |
Cellular Services |
MAC 6739: Cancel Cells - Move Numbers onto new units |
| |
HD0000000416038
|
03/13/07 |
Cellular Services |
DST-related problems |
| |
HD0000000416112
|
03/13/07 |
AcIS/AIS Helpdesk |
Need TREO set up so that his columbia email comes to his phone. |
| |
HD0000000415761
|
03/13/07 |
Cellular Services |
no email |
| |
HD0000000415901
|
03/13/07 |
Cellular Services |
problem downloading goodlink dst update |
| |
HD0000000415823
|
03/13/07 |
CTS Design |
Mac #6719: New BB 8700c w/Cingular |
| |
HD0000000415855
|
03/13/07 |
CTS Design |
Mac #6721: Replace lost treo w/Verizon BB suspend service until unit is replaced |
| |
HD0000000415919
|
03/13/07 |
Cellular Services |
RE: Updating Treos for Daylight Saving Time Change (fwd) |
| |
HD0000000416107
|
03/13/07 |
Cellular Services |
Consultation - Cellular Services |
| |
HD0000000415996
|
03/13/07 |
Cellular Services |
MAC 6724: New Cell for Maribel Matos |
| |
HD0000000415999
|
03/13/07 |
Cellular Services |
MAC 6725: Disconnect Cell 917-841-2312 |
| |
HD0000000416001
|
03/13/07 |
Cellular Services |
MAC 6726: New Cell for Scott Osborn |
| |
HD0000000416085
|
03/13/07 |
Cellular Services |
MAC 6731: Replace Cell - 917-576-8759 |
| |
HD0000000415672
|
03/12/07 |
Cellular Services |
Backup Blackberry |
| |
HD0000000415494
|
03/12/07 |
Cellular Services |
Goodlink Update |
| |
HD0000000415513
|
03/12/07 |
Cellular Services |
Not able to sync |
| |
HD0000000415536
|
03/12/07 |
Cellular Services |
Not functional - keeps recycling |
| |
HD0000000415347
|
03/12/07 |
Cellular Services |
Treo 700P time has not updated properly |
| |
HD0000000415341
|
03/12/07 |
CTS Design |
mac 6697 - fix trouble tkt 20070305-012... |
| |
HD0000000415419
|
03/12/07 |
Cellular Services |
treo.... User states her treo is an hou... |
| |
HD0000000415467
|
03/12/07 |
CTS Design |
Mac #6704: Treo accessories |
| |
HD0000000415659
|
03/12/07 |
CTS Design |
Mac #6716 - Replace lost treo unit |
| |
HD0000000415334
|
03/12/07 |
Cellular Services |
My Treo 650 rebooted and wiped out all m... |
| |
HD0000000414916
|
03/09/07 |
Cellular Services |
BlackBerry dst configuration |
| |
HD0000000414920
|
03/09/07 |
Cellular Services |
Blackberry not downloading DST patch |
| |
HD0000000414960
|
03/09/07 |
Cellular Services |
DST-related problems |
| |
HD0000000415096
|
03/09/07 |
Cellular Services |
DST-related problems |
| |
HD0000000415101
|
03/09/07 |
Cellular Services |
Goodlink update |
| |
HD0000000414845
|
03/09/07 |
Cellular Services |
Treo not receiving email via Goodlink |
| |
HD0000000415158
|
03/09/07 |
Cellular Services |
Treo/Outlook problem |
| |
HD0000000415141
|
03/09/07 |
Cellular Services |
University issued Verizon Treo 650. Tel... |
| |
HD0000000414864
|
03/09/07 |
CTS Design |
blackberry 646-512-0293 |
| |
HD0000000414934
|
03/09/07 |
Cellular Services |
FW: help with Treo (fwd) |
| |
HD0000000415124
|
03/09/07 |
Cellular Services |
Trouble - Cannot respond to email on BlackBerry |
| |
HD0000000414817
|
03/09/07 |
Cellular Services |
User request |
| |
HD0000000414869
|
03/09/07 |
Cellular Services |
MAC 6659: Replace Cell - 917-609-4165 |
| |
HD0000000414872
|
03/09/07 |
Cellular Services |
MAC 6662: 2 New Cell phones for Halrme Hospital |
| |
HD0000000414992
|
03/09/07 |
CTS Design |
Mac #6686 |
| |
HD0000000414961
|
03/09/07 |
Cellular Services |
Treo not updating its email |
| |
HD0000000414628
|
03/08/07 |
CTS Design |
Mac #6675 port personal # 917-627-4529 to CU, then move to Verizon Treo 700p |
| |
HD0000000414629
|
03/08/07 |
Cellular Services |
This is the the contact person (tech)tod... |
| |
HD0000000414720
|
03/08/07 |
Cellular Services |
Trouble - Treo cannot get email |
| |
HD0000000414507
|
03/08/07 |
Cellular Services |
User unable to synce treo...verizon ...9... |
| |
HD0000000414601
|
03/08/07 |
Cellular Services |
goodlink: not receiving new mail |
| |
HD0000000414456
|
03/08/07 |
CTS Design |
MAC #6801Design - new order |
| |
HD0000000414416
|
03/08/07 |
CTS Design |
MAC 6836- Consultation - Other |
| |
HD0000000414471
|
03/08/07 |
CTS Design |
Mac #6653 - Additional new for BB 8700c |
| |
HD0000000414533
|
03/08/07 |
CTS Design |
Mac #6658 - 2 Cingular BB 8700c with no service |
| |
HD0000000414504
|
03/08/07 |
CTS Design |
Mac #6673- New Cing. BB 8700c |
| |
HD0000000414001
|
03/07/07 |
Cellular Services |
Hi, I didn't receive the GoodLink upd... |
| |
HD0000000413903
|
03/07/07 |
CTS Design |
Mac #6632: Expedite New treo 700p |
| |
HD0000000413862
|
03/07/07 |
Cellular Services |
palm tungsten update |
| |
HD0000000414163
|
03/07/07 |
Cellular Services |
MAC 6646: Replace Cell 917-697-3149 |
| |
HD0000000413813
|
03/06/07 |
Cellular Services |
Called and left voicemail for user to ge... |
| |
HD0000000413773
|
03/06/07 |
Cellular Services |
Treo DST patch problem |
| |
HD0000000413670
|
03/06/07 |
Cellular Services |
Treo is malfunctioning. |
| |
HD0000000413543
|
03/06/07 |
Cellular Services |
User emailed ocs-design at approx 11am r... |
| |
HD0000000413313
|
03/06/07 |
CTS Design |
treo 646-784-6239 |
| |
HD0000000413597
|
03/06/07 |
Cellular Services |
FW: Candy's BB is not receiving messages |
| |
HD0000000413401
|
03/06/07 |
Cellular Services |
Mac #6617: Activate international service |
| |
HD0000000413501
|
03/06/07 |
CTS Design |
Mac #6623: Special Order for Motorola Q |
| |
HD0000000413654
|
03/06/07 |
CTS Design |
Mac #6625: New Cingular BB 8700c |
| |
HD0000000413591
|
03/06/07 |
CTS Design |
Mac #6626: Change the monthly plans on blackberry units |
| |
HD0000000413631
|
03/06/07 |
Cellular Services |
Mac #6627: Replace David Stone's cell phone |
| |
HD0000000413685
|
03/06/07 |
CTS Design |
Mac #6628: Suspend number until unit is Replaced |
| |
HD0000000413346
|
03/06/07 |
CTS Design |
Mac #6614: New Cing. Treo 680 |
| |
HD0000000413669
|
03/06/07 |
CTS Design |
Mac #6620: Upgrade cell to Verizon Treo 700p |
| |
HD0000000413519
|
03/06/07 |
CTS Design |
Mac #6624: Expedite Upgrade cell phone to Verizon Treo 700p |
| |
HD0000000412837
|
03/05/07 |
Cellular Services |
DST problem |
| |
HD0000000412767
|
03/05/07 |
AcIS/AIS Helpdesk |
No access to Remedy |
| |
HD0000000413072
|
03/05/07 |
Cellular Services |
Questions about synching a TREO |
| |
HD0000000412918
|
03/05/07 |
Cellular Services |
Trouble - Cannot Find Underscore on Treo |
| |
HD0000000413133
|
03/05/07 |
Cellular Services |
User needs help synching her treo to the pc. |
| |
HD0000000413160
|
03/05/07 |
AIS Malts |
has a virus on a student machine. ... |
| |
HD0000000412975
|
03/05/07 |
CTS Design |
upgrade treo to cingular 680, port # 917-733-9251 from verizon |
| |
HD0000000412931
|
03/05/07 |
Cellular Services |
FW: FW: New message in mailbox 49794 from Ernie Muiz |
| |
HD0000000413017
|
03/05/07 |
Cellular Services |
USB Cable for Charging Blackberry (fwd) |
| |
HD0000000413009
|
03/05/07 |
Cellular Services |
MAC 6600 - Replace Cell Battery - 917-848-3429 |
| |
HD0000000413015
|
03/05/07 |
Cellular Services |
MAC 6601: Disconnect Cell - 917-882-0468 |
| |
HD0000000413021
|
03/05/07 |
Cellular Services |
MAC 6602: New Cell for Moshe Friedman |
| |
HD0000000413041
|
03/05/07 |
CTS Design |
MAC 6605, Port personal Verizon Number 917-841-2674 |
| |
HD0000000413144
|
03/05/07 |
CTS Design |
MAC 6607 - Replace lost Blackberry - 646-808-5299 |
| |
HD0000000411990
|
03/02/07 |
Cellular Services |
8700 blackberry - 646-512-0293 - Cingula... |
| |
HD0000000411882
|
03/02/07 |
CTS Design |
Problem, Treo, 201-572-2176 Phone not c... |
| |
HD0000000412436
|
03/02/07 |
Cellular Services |
Problem, Treo, 917-678-7821 unable to s... |
| |
HD0000000412166
|
03/02/07 |
Cellular Services |
Treo Issue |
| |
HD0000000412061
|
03/02/07 |
Cellular Services |
R411223 |
| |
HD0000000411999
|
03/02/07 |
Cellular Services |
Verify that 917-678-7821 international plans are activated |
| |
HD0000000412083
|
03/02/07 |
CTS Design |
MAC 6583, new Cingular BB 8700c for Michael Elkin |
| |
HD0000000412042
|
03/02/07 |
CTS Design |
Mac #6581: Provide a Cingular PC Card |
| |
HD0000000411508
|
03/01/07 |
Cellular Services |
Mac #6685 IT Audit Director needs help with settin... |
| |
HD0000000411190
|
03/01/07 |
OCS |
Problem, BlackBerry, 917-690-8489 User ... |
| |
HD0000000410967
|
03/01/07 |
AIS Malts |
User getting emails from system adm saying exceeded quota in Outlook |
| |
HD0000000411110
|
03/01/07 |
OCS |
several treos and blackberries |
| |
HD0000000411223
|
03/01/07 |
Cellular Services |
Device/Equipment Failure in Room |
| |
HD0000000411066
|
03/01/07 |
Cellular Services |
FW: New Daylight Saving Time Will Affect Your Exchange Calendar |
| |
HD0000000411216
|
03/01/07 |
CTS Design |
FW: Traveling abroad with Treo |
| |
HD0000000411591
|
03/01/07 |
CTS Design |
Mac #6605: New Verizon BB8703 |
| |
HD0000000411259
|
03/01/07 |
CTS Design |
MAC 6570, Replace old unit with Treo 700p |
| |
HD0000000411412
|
03/01/07 |
CTS Design |
MAC 6575, Port exisitng # to new unit |
| |
HD0000000410617
|
02/28/07 |
CTS Design |
Mac #6533: Part 1:Transfer Personal T-Mobile # Cing BB |
| |
HD0000000410623
|
02/28/07 |
CTS Design |
Mac# 6533: Part 2 Special order Cing. BB 8800 |
| |
HD0000000409747
|
02/27/07 |
CTS Design |
MAC 6608- As of last night my Treo 700p is no long... |
| |
HD0000000410051
|
02/27/07 |
Cellular Services |
User request |
| |
HD0000000410238
|
02/27/07 |
CTS Design |
Mac #6531: Replace damaged treo unit |
| |
HD0000000409305
|
02/26/07 |
Cellular Services |
treo 917-873-3525 |
| |
HD0000000409371
|
02/26/07 |
CTS Design |
Mac #6493: New Verizon BB 8703 |
| |
HD0000000409234
|
02/26/07 |
CTS Design |
MAC 6481, New Verizon BB703 w/ new # |
| |
HD0000000408882
|
02/23/07 |
Cellular Services |
Mac #6478: Replace cell phone for John |
| |
HD0000000408162
|
02/22/07 |
OCS |
Problem, Treo Not synching properly. L... |
| |
HD0000000408249
|
02/22/07 |
CTS Design |
Mac #6469: Special order for Cingular Treo 750 |
| |
HD0000000407933
|
02/21/07 |
CTS Design |
Blackberry contact info is not in sync - Verizon - 917-715-7871 |
| |
HD0000000407875
|
02/21/07 |
Cellular Services |
TROUBLE blackberry |
| |
HD0000000407216
|
02/21/07 |
Cellular Services |
MAC 6540: New Cell for Kenton Yee |
| |
HD0000000406723
|
02/20/07 |
Cellular Services |
information |
| |
HD0000000406266
|
02/16/07 |
CTS Design |
MAC #6420: Replace 8703 BB with 7250 BB |
| |
HD0000000405413
|
02/14/07 |
CTS Design |
Mac #6386: New Motorola Q |
| |
HD0000000404780
|
02/13/07 |
Cellular Services |
Not able to use Treo while traveling overseas |
| |
HD0000000403002
|
02/07/07 |
CTS Design |
MAC 6290, Port # into new Cing BB |
| |
HD0000000402167
|
02/05/07 |
CTS Design |
Mac 6278- CUMC - Upgrade existing treo for Kristin |
| |
HD0000000402110
|
02/05/07 |
CTS Design |
MAC 6273, Port existing number to new Verizon BB 870e |
| |
HD0000000401435
|
02/02/07 |
Cellular Services |
University issued Cingular Treo 650. (9... |
| |
HD0000000399875
|
01/30/07 |
Cellular Services |
MAC 6194: Cell Rental w/o camera |
| |
HD0000000399889
|
01/30/07 |
Cellular Services |
MAC 6195: Disconnect Cell - 917-838-9447 |
| |
HD0000000398817
|
01/29/07 |
CTS Design |
Mac 6168- RENTAL RETURN |
| |
HD0000000397744
|
01/25/07 |
Managed Desktop Services |
User request |
| |
HD0000000394438
|
01/19/07 |
CTS Design |
MAC6950- Verizon Treo 700P |
| |
HD0000000392010
|
01/16/07 |
Cellular Services |
TROUBLE treo |
| |
HD0000000391622
|
01/12/07 |
CTS Design |
Mac #5955: New Cingular treo unit for Doug |
| |
HD0000000388472
|
01/04/07 |
Cellular Services |
Trouble with blackberry unit |
| |
HD0000000386957
|
12/27/06 |
Cellular Services |
MAC - Billing change |
| |
HD0000000386641
|
12/22/06 |
Cellular Services |
MAC - FW: Peters Treo |
| |
HD0000000384871
|
12/18/06 |
CTS Design |
MAC - User has been out (illness)Refer to tick... |
| |
HD0000000380427
|
12/04/06 |
CTS Design |
mac 5480 - 10 flash drives |
| |
HD0000000373804
|
11/10/06 |
CTS Design |
MAC 6694- Black berry to be setup |
| Total # of Remedy Tickets: 199 |