Unique Tickets Touched by Courseworks
01Mar2007 through 28Mar2007

Status Case ID Date
Submitted
Assigned-to-Group Ticket
Summary
Work-in-Progress HD0000000420874 03/28/07 Cellular Services treo 917-837-8914
  HD0000000420435 03/27/07 Cellular Services user is having problems with treo
  HD0000000419274 03/22/07 Cellular Services User request
  HD0000000419121 03/22/07 Cellular Services MAC 6837, RENTAL TREO FOR SUE _ APR18
  HD0000000418314 03/20/07 Cellular Services Mac #6803: Upgrade old Blackberry
  HD0000000401495 02/02/07 Cellular Services MAC 6239- pt2, Cingluar Treo 650 & port personal # for Ofra Weinberger
Total # of Remedy Tickets:           6
*Includes counts of every action taken on ticket at distinct times