Unique Tickets Touched by Courseworks
01Mar2007 through 28Mar2007

Source Case ID Date
Submitted
Assigned-to-Group Ticket
Summary
Email HD0000000420186 03/26/07 AcIS IDs please fixhandle bk410 -> bk387
  HD0000000418859 03/21/07 AcIS IDs please fixhandle mcb2141 -> mb319
  HD0000000413863 03/07/07 Courseworks Courseworks is down (fwd)
  HD0000000413922 03/07/07 Courseworks Outage: Users are unable to log in to Courseworks
Total # of Remedy Tickets:           4
*Includes counts of every action taken on ticket at distinct times