| Unique Tickets Touched by Courseworks |
| 01JAN2007 through 31JAN2007 |
| Source | Case ID | Date Submitted |
Assigned-to-Group | Ticket Summary |
|---|---|---|---|---|
| Walk-in | HD0000000397329 | 01/24/07 | AcIS IDs | Courseworks issue |
| HD0000000397253 | 01/24/07 | Courseworks | User needs to be added as a TA to a class | |
| HD0000000393571 | 01/18/07 | AcIS/AIS Helpdesk | Courseworks | |
| HD0000000393629 | 01/18/07 | Courseworks | Courseworks | |
| HD0000000393946 | 01/18/07 | AcIS/AIS Helpdesk | Courseworks issues | |
| Total # of Remedy Tickets: 5 | ||||
| *Includes counts of every action taken on ticket at distinct times |