| Unique Tickets Touched by Courseworks |
| 01Mar2007 through 28Mar2007 |
| Division School |
Case ID | Date Submitted |
Assigned-to-Group | Ticket Summary |
|---|---|---|---|---|
| Campus Life | HD0000000418622 | 03/21/07 | Cellular Services | Mac #6810: Disconnect all service on BB 646-369-6527 |
| HD0000000414920 | 03/09/07 | Cellular Services | Blackberry not downloading DST patch | |
| HD0000000414916 | 03/09/07 | Cellular Services | BlackBerry dst configuration | |
| HD0000000397744 | 01/25/07 | Managed Desktop Services | User request | |
| Total # of Remedy Tickets: 4 | ||||
| *Includes counts of every action taken on ticket at distinct times |