Unique Tickets Touched by Courseworks
01Mar2007 through 28Mar2007

Division
School
Case ID Date
Submitted
Assigned-to-Group Ticket
Summary
Senior Advisor HD0000000418497 03/21/07 Cellular Services University issued Blackberry 7250 (646) ...
  HD0000000418392 03/20/07 Cellular Services after he receives emails on BB --emails do not show on his Outlook.
  HD0000000417061 03/16/07 CTS Design User would like emergency replacement fo...
  HD0000000416434 03/14/07 Cellular Services User has lost 1 hr on blackberry after r...
  HD0000000415494 03/12/07 Cellular Services Goodlink Update
  HD0000000414163 03/07/07 Cellular Services MAC 6646: Replace Cell 917-697-3149
  HD0000000413543 03/06/07 Cellular Services User emailed ocs-design at approx 11am r...
  HD0000000413631 03/06/07 Cellular Services Mac #6627: Replace David Stone's cell phone
  HD0000000413017 03/05/07 Cellular Services USB Cable for Charging Blackberry (fwd)
  HD0000000409371 02/26/07 CTS Design Mac #6493: New Verizon BB 8703
  HD0000000406266 02/16/07 CTS Design MAC #6420: Replace 8703 BB with 7250 BB
  HD0000000401435 02/02/07 Cellular Services University issued Cingular Treo 650. (9...
Total # of Remedy Tickets:          12
*Includes counts of every action taken on ticket at distinct times