| Unique Tickets Touched by Courseworks |
| 01Mar2007 through 28Mar2007 |
| Division School |
Case ID | Date Submitted |
Assigned-to-Group | Ticket Summary |
|---|---|---|---|---|
| Physicians and Surg | HD0000000420473 | 03/27/07 | Cellular Services | MAC 6897, Keypad stuck on Cing BB |
| HD0000000419251 | 03/22/07 | Cellular Services | treo 267-688-2652 | |
| HD0000000416999 | 03/16/07 | CTS Design | Mac #6755: Replace broken treo | |
| HD0000000416719 | 03/15/07 | Cellular Services | User request | |
| HD0000000416723 | 03/15/07 | HS Departments | blackberry | |
| HD0000000416097 | 03/13/07 | Cellular Services | TREO 650 issues | |
| HD0000000415855 | 03/13/07 | CTS Design | Mac #6721: Replace lost treo w/Verizon BB suspend service until unit is replaced | |
| HD0000000414872 | 03/09/07 | Cellular Services | MAC 6662: 2 New Cell phones for Halrme Hospital | |
| HD0000000415086 | 03/09/07 | Cellular Services | Mac #6693: Transfer Sprint account to CU Sprint acct. | |
| HD0000000414869 | 03/09/07 | Cellular Services | MAC 6659: Replace Cell - 917-609-4165 | |
| HD0000000413021 | 03/05/07 | Cellular Services | MAC 6602: New Cell for Moshe Friedman | |
| HD0000000411268 | 03/01/07 | CTS Design | MAC 6571, Install Snappermail | |
| HD0000000410201 | 02/27/07 | CTS Design | Mac #6526: Activate Sony Vaio Cingular wwan | |
| HD0000000403002 | 02/07/07 | CTS Design | MAC 6290, Port # into new Cing BB | |
| HD0000000402167 | 02/05/07 | CTS Design | Mac 6278- CUMC - Upgrade existing treo for Kristin | |
| HD0000000399875 | 01/30/07 | Cellular Services | MAC 6194: Cell Rental w/o camera | |
| HD0000000394438 | 01/19/07 | CTS Design | MAC6950- Verizon Treo 700P | |
| HD0000000384871 | 12/18/06 | CTS Design | MAC - User has been out (illness)Refer to tick... | |
| HD0000000373804 | 11/10/06 | CTS Design | MAC 6694- Black berry to be setup | |
| Total # of Remedy Tickets: 19 | ||||
| *Includes counts of every action taken on ticket at distinct times |