| Unique Tickets Touched by Courseworks |
| 01JAN2007 through 31JAN2007 |
| Division School |
Case ID | Date Submitted |
Assigned-to-Group | Ticket Summary |
|---|---|---|---|---|
| CUIT | HD0000000400434 | 01/31/07 | AcIS/AIS Helpdesk | Courseworks login failure |
| HD0000000400437 | 01/31/07 | Courseworks | Course(s) not listed | |
| HD0000000397932 | 01/25/07 | Courseworks | Restore-Canned folder | |
| HD0000000392739 | 01/17/07 | Courseworks | Can you please try and fixhandle these h... | |
| HD0000000391239 | 01/11/07 | AcIS STG | Courseworks login failure | |
| HD0000000391240 | 01/11/07 | Courseworks | Course(s) not listed | |
| HD0000000391241 | 01/11/07 | Courseworks | Problem using/viewing course sections | |
| Total # of Remedy Tickets: 7 | ||||
| *Includes counts of every action taken on ticket at distinct times |