Unique Tickets Touched by Courseworks
01Mar2007 through 28Mar2007

Closer Role Case ID Date
Submitted
Assigned-to-Group Ticket
Summary
Requester HD0000000420064 03/26/07 CTS Design MAC 6908, 3 replacement BB 7250
  HD0000000420125 03/26/07 Cellular Services User request
  HD0000000419274 03/22/07 Cellular Services User request
  HD0000000418636 03/21/07 CTS Design Mac #6816: Upgrade/Replace treo and Expedite order
  HD0000000414875 03/09/07 Cellular Services MAC 6691 - GERMANY CELL RENTAL
  HD0000000414447 03/08/07 Cellular Services Consultation - Cellular Services
  HD0000000413024 03/05/07 CTS Design Design - new order
  HD0000000409925 02/27/07 CTS Design User request
Total # of Remedy Tickets:           8
*Includes counts of every action taken on ticket at distinct times