Closer Role	Case ID	Date Submitted	Assigned-to-Group	Ticket Summary
Outage Group Closure	HD0000000414793	03/08/07	Courseworks	Outage: Users are unable to log into Courseworks
	HD0000000413863	03/07/07	Courseworks	Courseworks is down (fwd)
	HD0000000413922	03/07/07	Courseworks	Outage: Users are unable to log in to Courseworks
	HD0000000414036	03/07/07	Courseworks	Outage: Users are unable to log in to Courseworks
	HD0000000413879	03/07/07	Courseworks	Outage: Users are unable to log in to Courseworks
	HD0000000413880	03/07/07	Courseworks	Outage: Users are unable to log in to Courseworks
	HD0000000413857	03/07/07	Courseworks	User request
	HD0000000413853	03/07/07	Courseworks	User request
	HD0000000413854	03/07/07	Courseworks	User request
Total # of Remedy Tickets:           9