# of Ticket Touches by Courseworks
By Touch Type
01Mar2007 through 28Mar2007
2007
Ticket Touches by Courseworks*
# of Tickets
% of Total
Touch Type
2
6.1
Submitted
Closed
9
27.3
Viewed/Modified
22
66.7
Total
33
100.0
*Includes counts of every action taken on ticket at distinct times