# of Ticket Touches by Courseworks
By Touch Type
01FEB2007 through 28FEB2007
2007
Ticket Touches by Courseworks*
# of Tickets
% of Total
Touch Type
2
5.6
Submitted
Closed
15
41.7
Viewed/Modified
19
52.8
Total
36
100.0
*Includes counts of every action taken on ticket at distinct times