Unique Tickets Touched by or Assigned to Enterprise Reporting
01Oct2010 through 12Oct2010

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Closed HD0000000891163 js3375 10/06/10 Enterprise Reporting updated only as of Oct 3
  HD0000000890745 kas2214 10/05/10 Enterprise Reporting not able to access the payroll
  HD0000000882584 vcs2103 09/13/10 Enterprise Reporting continue to get an error message
  HD0000000871476 klv2102 08/10/10 Enterprise Reporting code all employee types to 1 in weekly certifier load
  HD0000000826191 gr2309 02/22/10 Enterprise Reporting needs access to only dept 418
  HD0000000823583 kw2365 02/11/10 Enterprise Reporting no access to DARTS
  HD0000000814250 gs2106 01/12/10 Enterprise Reporting error in the ecumberance
Total # of Remedy Tickets:           7

*Includes counts of every action taken on ticket at distinct times