Unique Tickets Touched by or Assigned to Enterprise Reporting
01Oct2010 through 12Oct2010

Source Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Phone HD0000000891163 js3375 10/06/10 Enterprise Reporting updated only as of Oct 3
  HD0000000890745 kas2214 10/05/10 Enterprise Reporting not able to access the payroll
  HD0000000875904 jtg2006 08/25/10 Enterprise Reporting Acct Det File Journalism
  HD0000000871476 klv2102 08/10/10 Enterprise Reporting code all employee types to 1 in weekly certifier load
  HD0000000846937 jtg2006 05/07/10 Enterprise Reporting Historical Budget Summary
  HD0000000826191 gr2309 02/22/10 Enterprise Reporting needs access to only dept 418
  HD0000000823865 eh2195 02/12/10 Enterprise Reporting "dollar description" field will be propagated
  HD0000000823583 kw2365 02/11/10 Enterprise Reporting no access to DARTS
  HD0000000767093 jtg2006 08/05/09 Enterprise Reporting COB - Maintenance - Year-end Budget Snapshot
  HD0000000749766 jtg2006 06/03/09 Enterprise Reporting COB - Maintenance, Zero Original Budget
  HD0000000687187 jtg2006 12/11/08 Enterprise Reporting COB - Univ Suspense
Total # of Remedy Tickets:          11
*Includes counts of every action taken on ticket at distinct times