Unique Tickets Touched by Enterprise Reporting
01Oct2010 through 12Oct2010

Closer Role Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
ER DARTS HD0000000891163 js3375 10/06/10 Enterprise Reporting updated only as of Oct 3
  HD0000000890745 kas2214 10/05/10 Enterprise Reporting not able to access the payroll
  HD0000000826191 gr2309 02/22/10 Enterprise Reporting needs access to only dept 418
  HD0000000823583 kw2365 02/11/10 Enterprise Reporting no access to DARTS
Total # of Remedy Tickets:           4
*Includes counts of every action taken on ticket at distinct times