| Take
an Excellent Health History |
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| “The
Techniques of Skilled Interviewing” (NO THREATS) |
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| • | Active
listening |
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| • | Adaptive
questioning |
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| • | Nonverbal
communication |
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| • | Facilitation |
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| • | Echoing |
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| • | Empathetic
responses |
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| • | Validation |
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| • | Reassurance |
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| • | Summarization |
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| • | Highlighting
Transitions |
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| Bickley,
L., Bate's Guide to Physical
Examination and History (2003) |